Privacy Policy.

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At Link & Level UP (LLU), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable privacy laws in North America, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and relevant state laws in the United States. 

We collect personal information that you provide directly to us when you register, update your profile, book services, or interact with our platform. This may include:

• Personal Identification Information: Name, email address, phone number, date of birth.
• Profile Information: Usernames, passwords, preferences, and interests.
• Payment Information: Billing address, payment method details.
• Usage Data: IP address, browser type, device information, and usage patterns.

 Your personal information is used for the following purposes:

• Service Provision: To create and manage your account, process bookings, and deliver personalized services.
• Communication: To send confirmations, updates, promotional materials, and respond to your inquiries.
• Improvement of Services: To analyze usage trends and enhance user experience.
• Compliance: To meet legal obligations and enforce our terms of service.

 We may share your information with:

• Service Providers: Third-party vendors who assist in operations like payment processing and data analysis.
• Business Partners: Trainers and facilities you connect with through our platform.
• Legal Authorities: When required by law or to protect our rights.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. 

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

Depending on your jurisdiction, you may have the right to:

• Access: Review the personal information we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Deletion: Request the removal of your personal information, subject to legal obligations.
• Opt-Out: Withdraw consent for data processing where applicable.

To exercise these rights, please contact us using the details provided below. 

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us analyze trends, administer the site, track users' movements, and gather demographic information. You can control cookie settings through your browser, but disabling cookies may affect certain functionalities of our services. 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information. 

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@linkandlevelup.com

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.